macOS alert when using the 1PW Mini Keyboard Shortcut to Close Mini [Alfred was using same shortcut]

jfelchner

Reproduce

• Use the Keyboard shortcut (Cmd-Alt-\ for me) to open mini
• Use the Keyboard shortcut to close mini

Expected Result

Mini closes

Actual Result

Mini closes while triggering a macOS alert (both audible and visual if enabled)

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

jfelchner

FWIW this has been happening (either on open or close) since 1PW 7 was released (as far as I can tell). This is not solely a "new mini" issue.

Ben

@jfelchner

Does this happen regardless of what application is in the foreground?

Ben

jfelchner

@ben It appears so.

Lars

@jfelchner - Hmmm. I can't reproduce this issue here, on two different Macs, multiple user accounts. I'm wondering if you have any other keyboard-modifier or text-capturing apps installed and running?

jfelchner

@Lars why would it only happen on closing mini but not on open? I've checked keyboard shortcuts in other apps, but I can double-check.

Lars

@jfelchner - I don't know. It's certainly odd. Do you have any of the other types of apps I mentioned?

jfelchner

macOS, Alfred and SizeUp should be the only things intercepting keyboard shortcuts.

Ben

If you use the Command-\ shortcut to open and close mini does this happen? If not then the issue would almost definitely be some sort of shortcut conflict on your system. Like Lars I’ve been unable to reproduce this on my system. I am also running Alfred, but not SizeUp. My shortcut for Alfred is Command-Space.

Ben

jfelchner

@Ben, Command-\ does a fill, but never opens mini for me.

Edit: Ah, I see, it's because my site didn't have multiple logins. Yes it comes up and closes itself with no alert given on close.

Ben

I'd say you have a conflict with your keyboard shortcut then. :)

Ben

jfelchner

@Ben if that were the case I'd expect it to happen both on open and close yes?

sjk

@jfelchner,

That’s what I’d expect would happen but clearly something else is going on. :wink:

Have you checked Alfred, SizeUp, etc. to see if the Option-Command-\ shortcut is being used for anything?

Also, if you temporarily set a different shortcut for Open 1Password in General Preferences does its usage behave any differently? And what happens when you reset it back to the Option-Command-\ default?

Lastly, which version/build of 1Password are you running that has this issue? It’s helpful to include that information. especially with relatively frequent updates to 1Password 7 happening right now. :smile:

jfelchner

Definitely seems like something funky going on with High Sierra. It's both recognizing and not recognizing Option keypresses. I have no idea what's going on. It's super flaky and weird.

rudy

@jfelchner,

I've been looking at the code for all this and I don't think the beep is coming from us directly. I think we'll add some logging into 7.0.2 betas and see if we can confirm that we aren't the ones initiating the beep.

Rudy

jfelchner

Holy crap guys, it was Alfred. And the only reason I found it was I searched the forums and found this:

https://discussions.agilebits.com/discussion/comment/110582/#Comment_110582

Turns out it's buried under three levels of settings.

What an annoying issue. Sorry for wasting your alls time with it.

jfelchner

FWIW, I have zero idea why this wasn't happening to me before considering I've never changed this setting in the past.

rudy

@jfelchner

I'm glad we were able to get to the bottom of the beeps. I had started writing an app to break down all the registered global hot keys as a result of a bug report someone else on the team had filed, but sadly the API apple provides doesn't let you know who registered it, just that its there, so it would've only gotten us half way there on tracking this down.

Rudy