1Password7 Beta 18 & 2FA

bondskin
bondskin
Community Member
edited April 2023 in 1Password 3 – 7 for Mac

Hi,

I am not able to screen capture a 2d barcarcode to add 2FA to a site (ea.com).
The 1P capture window did not recognize the barcode on my macbook.

Any further details required, please let me know.

thanks
Mike


1Password Version: 7.0
Extension Version: 4.7.1
OS Version: macOS 10.13.4
Sync Type: Not Provided

Comments

  • JadC
    JadC
    1Password Alumni
    edited May 2018

    Hi @bondskin, welcome back to the forum.

    It is really funny, I ran into the same issue on ea.com as well when setting up 2FA a few days ago! It turns out that the first QR code they prompt is for downloading Google Authenticator, and not setting up the One-Time Password, a misleading design choice on their part.

    You have to click "Continue" and the next QR code will provide you with the the One-Time Password details.

    Please let me know if you have any other questions or concerns.

  • bondskin
    bondskin
    Community Member

    Wonderful, thank you so much !

  • AGAlumB
    AGAlumB
    1Password Alumni

    I never would have caught that either! Glad Jad was able to help. Have a great weekend! :chuffed:

  • telUK
    telUK
    Community Member

    Hi

    I have the same issue, although when I click continue it does not give me another code, just a message saying codes will be sent to my phone and an option to save.

    Could this be because I already have 2fa set up via google authenticator and that Im trying to edit it.

    Maybe I should disable it altogether and start over.

  • telUK
    telUK
    Community Member

    Ignore above, disabling fixed the issue.

  • @telUK,

    Let us know if you have any other questions.

This discussion has been closed.