Read first: Previous version support information

Deleting Smart Folders is a problem. 1P7.0 beta 18 Mac

Mr. K.
Mr. K.
Community Member
edited April 2023 in 1Password 3 – 7 for Mac

I have deleted this smart folder numerous times. It keeps coming back!

1Password Version: 7.0 beta 18
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Dropbox

Comments

  • JadC
    JadC
    1Password Alumni
    edited May 2018

    Hi @Mr. K. ,

    I’d like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@agilebits.com.

    With your email please include:

    • A link to this thread: https://discussions.agilebits.com/discussion/90180/deleting-smart-folders-is-a-problem-1p7-0-beta-18-mac#latest
    • Your forum username: Mr. K.

    That way we can “connect the dots” when we see your diagnostics in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the diagnostics and ensure that this issue is dealt with quickly. :smile:

    Once we see the diagnostics, we’ll be able to better assist you. Thank you very much!

  • Mr. K.
    Mr. K.
    Community Member

    Just sent. Support ID number is: #EAN-21478-616

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Mr. K.: Thanks! I see that we've received your email, so we can continue the conversation there. We'll take a look at the diagnostics and get back to you shortly! :)

    ref: EAN-21478-616

  • Mr. K.
    Mr. K.
    Community Member

    This is still a problem in version 7 final.

  • Ben
    Ben

    @Mr. K. Understood. Thanks for letting us know.

    Ben

  • Mr. K.
    Mr. K.
    Community Member

    Ben,
    I found a serious problem with Smart Folders and related to this problem of Deleting Smart Folders. Look at this thread and my comment today.
    https://discussions.agilebits.com/discussion/comment/432879#Comment_432879

  • Jeff Burger
    Jeff Burger
    Community Member

    I can't delete Smart Folders either.

  • Mr. K.
    Mr. K.
    Community Member

    I've narrowed this problem down a bit. I have a MacBook Pro 13" Touch Bar and I use a Logitech Performance MX Mouse. I can access the contextual menus in the 1P7 sidebar if I use the trackpad and two fingers. Control-click either the trackpad or the mouse does not work.

  • rudy
    rudy

    I've put up a code change to address this for both Tags and Smart Folders, it should in all reasonable scenarios be part of 7.0.2.

    Rudy

This discussion has been closed.