Will Touch ID be available on 1Password X in the future?

kaitlyn

That's so great, @bun4uk. :chuffed: I hope you love it! <3

niko

I'm using the latest beta for chrome extension and for the desktop app on mac but I keep getting this error

kaitlyn

Thanks for getting in touch, @niko! I see that you're using version 1.17.0 of 1Password X, but can you let me know what version of 1Password for Mac you're on as well? Also, is it Google Chrome that you're running or a different Chromium-based browser?

niko

kaitlyn

Thanks, @niko! I'd like to see a copy of your logs if you don't mind. We've got a great guide that shows how to obtain them here: https://support.1password.com/cs/extension-console-log/

If you could paste them into a comment here, that'd be great. If you'd prefer to move over to email, then just let me know and we can go that route instead. :)

niko

let's move to email, thank you.

kaitlyn

@niko – Sounds good! Please add the following code (including the square brackets) to the subject of your email before sending it:

[#KJV-97412-891]

Go ahead and either attach your logs to your email or copy/paste them inside the body. We'll take a look and go from there.

niko

to which address should I send the email

kaitlyn

@niko – I'm so sorry! I can't believe I missed that part. Please send the email to support@1password.com. I've already got a thread set up, so please include [#KJV-97412-891] in the subject line and it'll link up correctly.

floridabrits

Seems like this is moving forward, which is great to hear... can anyone give any indication as to when this will be available? Thank you!

kaitlyn

@floridabrits – Desktop App Integration is currently offered on macOS in the 1Password for Mac and 1Password X betas. If you'd like to give it a try, you can install the 1Password for Mac beta by following this guide and install the 1Password X beta in Chrome or Firefox. We've got more information in our announcement post as well. I hope that helps, but I'm here if you have any other questions. :)