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Passwords stuck in chrome extension 3.9.21.90... can't export for import into 1Password 6.8.8

azetter
azetter
Community Member
in 1Password 3 – 7 for Mac

I was upgraded to a new Macbook Pro yesterday (MacBookPro14,2) from a MacBookPro11,1.

On the old Mac, all my passwords were accesses through an old 1Password Chrome extension (version 3.9.21.90). I do NOT have the 1Password 3 app on my old Mac.

On the new Mac, the old extensions did not come through when we transferred data for the old Mac, so I don't have access to all my passwords and I don't know how to extract them from the 3.9.21.90 extension so I could import them into 1Password 6.8.8 that I installed on the new Mac.

Any idea of how I can get the passwords out of the old extension so I can import them into the 1Password App on my new Mac?

I'd hate to have to recreate everything and start over.

Thanks in advance for any help you can provide.

1Password Version: Not Provided
Extension Version: 3.9.21.90
OS Version: OSX 10.13.3
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited June 2018

    @azetter: Please don't do anything else, only email us at support@1password.com with the details. Post the Support ID you receive here and I'll be happy to look into it. I don't want you to lose any data!

    ref: LUT-68552-389

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