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1Password 7 crashing on Windows 7

nevinyrral
nevinyrral
Community Member
in 1Password 7 for Windows

Upgraded to the new version earlier in the week and it keeps crashing.

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I123,489,190ms34notifier connected for account 1

E124,461,353ms2exception is not handled, terminating
System.AggregateException: A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. ---> System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at System.Runtime.InteropServices.ComTypes.IDataObject.GetData(FORMATETC& format, STGMEDIUM& medium)
at System.Windows.DataObject.OleConverter.GetDataInner(FORMATETC& formatetc, STGMEDIUM& medium)
at System.Windows.DataObject.OleConverter.GetDataFromOleHGLOBAL(String format, DVASPECT aspect, Int32 index)
at System.Windows.DataObject.OleConverter.GetDataFromBoundOleDataObject(String format, DVASPECT aspect, Int32 index)
at System.Windows.DataObject.OleConverter.GetData(String format, Boolean autoConvert, DVASPECT aspect, Int32 index)
at System.Windows.DataObject.OleConverter.GetData(String format, Boolean autoConvert)
at System.Windows.DataObject.GetData(String format, Boolean autoConvert)
at System.Windows.Clipboard.GetDataInternal(String format)
at System.Windows.Clipboard.GetText(TextDataFormat format)
at System.Windows.Clipboard.GetText()
at AgileBits.OnePassword.AppHost.<>c__DisplayClass5_0.<<CopyToClipboard>b__0>d.MoveNext()
--- End of inner exception stack trace ---
at AgileBits.OnePassword.App.<StartErrorLogging>b__11_1(Object sender, UnobservedTaskExceptionEventArgs e)
at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
at System.Threading.Tasks.TaskScheduler.PublishUnobservedTaskException(Object sender, UnobservedTaskExceptionEventArgs ueea)
at System.Threading.Tasks.TaskExceptionHolder.Finalize()
---> (Inner Exception #0) System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at System.Runtime.InteropServices.ComTypes.IDataObject.GetData(FORMATETC& format, STGMEDIUM& medium)
at System.Windows.DataObject.OleConverter.GetDataInner(FORMATETC& formatetc, STGMEDIUM& medium)
at System.Windows.DataObject.OleConverter.GetDataFromOleHGLOBAL(String format, DVASPECT aspect, Int32 index)
at System.Windows.DataObject.OleConverter.GetDataFromBoundOleDataObject(String format, DVASPECT aspect, Int32 index)
at System.Windows.DataObject.OleConverter.GetData(String format, Boolean autoConvert, DVASPECT aspect, Int32 index)
at System.Windows.DataObject.OleConverter.GetData(String format, Boolean autoConvert)
at System.Windows.DataObject.GetData(String format, Boolean autoConvert)
at System.Windows.Clipboard.GetDataInternal(String format)
at System.Windows.Clipboard.GetText(TextDataFormat format)
at System.Windows.Clipboard.GetText()
at AgileBits.OnePassword.AppHost.<>c__DisplayClass5_0.<<CopyToClipboard>b__0>d.MoveNext()<---

1Password Version: 7.0.558
Extension Version: Not Provided
OS Version: Windows 7
Sync Type: Not Provided

Comments

  • Greg
    Greg
    1Password Alumni

    Hi there @nevinyrral,

    Thank you for reporting this! I am sorry to hear that 1Password 7 crashes on your PC.

    First of all, could you please specify the version of Windows 7 that you have? Are you running Windows 7 SP1?

    If you are, please try to install the latest .NET Framework 4.7.2 from here, reboot your PC, and check if the issue with 1Password 7 remains after that. Thank you! :+1:

    Cheers,
    Greg

This discussion has been closed.