Importing OPVault folder on new PC - "On this PC Frozen"

New PC. Already syncing Dropbox. Downloaded 1PW version 7. Followed instructions to 'Import' my OPVault. "On this PC Frozen" so the import wont complete.


1Password Version: 7
Extension Version: Not Provided
OS Version: Win 10
Sync Type: Dropbox
Referrer: forum-search:Importing OPVault folder on new PC - "On this PC Frozen"

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @mixerdad: It sounds like you may be signed into a 1Password.com account whose trial has expired. That would account for the "frozen" message, but also for why "import" has anything to do with it: you won't be able to import into a frozen account. Have you tried setting up the app with your existing OPVault from the beginning? And have you purchased a license for 1Password for Windows version 7? Without that, setting up the app with your local vault won't do you much good.

  • mixerdad
    mixerdad
    Community Member

    Ah, I thought 7 was an update. Didn't know it was a separate purchase. Guess that does it for me. Thanks anyway!

  • Greg
    Greg
    1Password Alumni

    Hi @mixerdad,

    That's right: 1Password 7 for Windows is our first paid upgrade in the last 5 years. You can learn more about it in our announcement post:

    1Password 7 for Windows: The Best Ever

    Please let us know if you have any questions, we will be happy to help. :) Thanks!

    ++
    Greg

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