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My 1password for Windows crashed seriously.

dickyctk
dickyctk
Community Member
in 1Password 7 for Windows

Whenever I check the documents category which has huge attachments in 1password for Windows. It will crashed without any warning.

Event log showed:
Application: 1Password.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at AgileBits.OnePassword.EventReporting+d__18.MoveNext()
at Newtonsoft.Json.Linq.JContainer.AddInternal(Int32, System.Object, Boolean)
at Newtonsoft.Json.Linq.JContainer.Add(System.Object)
at Newtonsoft.Json.Linq.JArray..ctor(System.Object)
at AgileBits.OnePassword.EventReporting+d__17.MoveNext()
at Newtonsoft.Json.Linq.JContainer.AddInternal(Int32, System.Object, Boolean)
at Newtonsoft.Json.Linq.JContainer.Add(System.Object)
at Newtonsoft.Json.Linq.JArray..ctor(System.Object)
at AgileBits.OnePassword.EventReporting.FormatException(System.Exception)
at AgileBits.OnePassword.EventReporting.b__3_0(System.Exception)
at System.Linq.Enumerable+WhereSelectArrayIterator`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].MoveNext()
at Newtonsoft.Json.Linq.JContainer.AddInternal(Int32, System.Object, Boolean)
at Newtonsoft.Json.Linq.JContainer.Add(System.Object)
at Newtonsoft.Json.Linq.JArray..ctor(System.Object)
at AgileBits.OnePassword.EventReporting+d__3.MoveNext()
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at AgileBits.OnePassword.EventReporting+<>c__DisplayClass12_0+<b__0>d.MoveNext()
at System.Runtime.CompilerServices.AsyncMethodBuilderCore+<>c.b__6_0(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.Run()
at AgileBits.OnePassword.ThreadOnDispatcher+<>c__DisplayClass4_0.<.ctor>b__0()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    It looks like you're running into a not-entirely-uncommon display driver issue. Try uninstalling and updating your drivers, as that's resolved the issue for others. Let me know how it turns out!

This discussion has been closed.