My Computer crashed ... I'm trying to sign in online and it wants a secret key.

I can't get to my account to find the secret key to sign in.


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Referrer: forum-search:My Computer crashed ... how to I find secret key to sign in?

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  • Hi @rjknorr,

    Thanks for writing in. I'm sorry to hear about your computer.

    Were you using 1Password.com membership before or did you have 1Password 4 and used Dropbox? When you sign up for 1Password membership, it would've told you about the secret key since it is required to create a new account.

    If you were using 1Password 4 before, you can download 1Password 4 for Windows from the bottom-right of this page: https://1Password.com/downloads/

    You'll need to find 1Password vaults from your backups to restore and use it with 1Password 4.

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