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Windows 10 slow or not working

MrMaulwurf
MrMaulwurf
Community Member
edited June 2018 in 1Password 7 for Windows

Hello,

im using 1Password 7.1.567 on Windows 10 64-bit with Firefox 60.0.2. Most of the time im clicking on the 1 password extension symbol and nothing happens and then after some seconds its greyed out. Sometimes after about 15 seconds the extension window opens and after i click on my login i have to wait another 10 seconds to fill. I also tried the beta extension-version but nothing changed. Any ideas?

Diagnostic report was sent to support+windows@1password.com support ID is [#NMF-18341-391].

1Password Version: 7.1.567
Extension Version: 4.7.290
OS Version: Windows 10
Sync Type: 1Password.com

Comments

  • Greg
    Greg
    1Password Alumni

    Hi @MrMaulwurf,

    Sorry for the troubles!

    This sounds like an issue we are currently investigating. We will take a look at the report you've shared with us and get back to you via email. Thank you! :+1:

    If anyone else bumps into a similar issue, please send us a Diagnostics Report to support+windows@1password.com.

    Cheers,
    Greg

    ref: NMF-18341-391

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