Read first: Previous version support information

Preview dissapeared

smbunn
smbunn
Community Member
in 1Password 4 for Windows

For some reason my 1password 4 on my work computer does not show the preview information for a login in the bottom half of the window anymore. Still works fine on my home computer. It used to show the URL, the stored values like username and password etc so you could just click and copy the password. Now I have to double click a link and wait for the pop up window.

1Password Version: 4.6.2.626
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: dropbox

Comments

  • smbunn
    smbunn
    Community Member

    Skip that. I did a full uninstall and full re-install and it came back. Assume some sort of corruption occurred when I briefly tried out version 7.

  • MikeT
    MikeT

    Hi @smbunn,

    Thanks for reporting this.

    This is a rare UI glitch where you may have resized the window too fast or accidentally dragged the top view's resize bar to the bottom that the bottom half went to the smallest view possible. We have a minimal height set for the bottom view but it sometime doesn't know it.

    Normally, the fix is to resizing the window a few times (diagonally is best) until the bottom snaps back to its minimal height.

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