1Password doesn't start on Windows 10

hodlok

Hi,

I've trying to install and run 1Password on Windows 10 but it doesn't open. I installed and uninstalled it several times, tried to install as admin too, but there is no way to open it. The system is totally up to date and have installed all net framework updates

What can I do?

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1Password Version: 7.1.567
Extension Version: 1.8.2
OS Version: Windows 10
Sync Type: Not Provided

bundtkate

I'm sorry for the trouble, @hodlok! Could you help with a bit more detail about the problem you're having? Are you seeing an error message when trying to open 1Password, for example? Thanks!

hodlok

I can't tell you more... there is no error message or something like that, no blank screens, no crash, nothing

AGAlumB

@hodlok: Go to Windows Update, check for updates, and complete all of them. Once it's not offering you any more, make sure that 1Password is not installed under Apps in Settings, and then restart Windows and install 1Password. Let me know how it goes!

hodlok

I thought I installed all Windows Updates but when I refreshed some new appeared... I've installed all the new updates and now 1Password is working.

Thanks!!

Greg

@hodlok: Great news! On behalf of Brenty you are very welcome! :+1:

If there is anything else we can help you with, please let us know. Thanks!

Cheers,
Greg