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app wants to update, keep getting erroe msg. about unavailable network resource

bdanks
bdanks
Community Member
in 1Password 7 for Windows

I think this is an auto update of some kind, will not complete process without tripping error message. this is the exact message: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternative path to a folder containing package "tmpDD9msi" in the box below. Have no idea what any of that means.

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Referrer: forum-search:app wants to update, keep getting erroe msg. about unavailable network resource

Comments

  • MikeT
    MikeT

    Hi @bdanks,

    Thanks for reporting that.

    That means that there is an external issue that is blocking 1Password from completing its update. Do you have an anti-malware solution that is not Windows Defender? It sounds like you may have McAfee installed because they have a feature that blocks 1Password from running its updater from the temporary folder.

    Also, do you recall if you've installed 1Password with admin rights?

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