1Password crashes every time I try to edit a password. Help!

I have version 3.5.9 (build 30884) and there are no updates available. I have a Mac running 10.13.6. I've restarted my computer and nothing helps. I can emali the log info.

Process: 1Password [895]
Path: /Applications/1Password.app/Contents/MacOS/1Password
Identifier: ws.agile.1Password
Version: 3.5.9 (30884)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: 1Password [895]
User ID: 501

Date/Time: 2018-07-30 08:01:23.885 -0700
OS Version: Mac OS X 10.13.6 (17G65)
Report Version: 12
Anonymous UUID: 1A1279F6-DB7D-8CCE-A43F-5E30B006251A

Sleep/Wake UUID: D6C52A97-A35D-494B-BCA8-F89FCD640844

Time Awake Since Boot: 610 seconds
Time Since Wake: 360 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]


1Password Version: 3.5.9
Extension Version: Not Provided
OS Version: 10.13.6
Sync Type: dropbox

Comments

  • chadseld
    edited August 2018

    Hi Joanna,

    Unfortunately, 1Password 3 is not compatible with macOS 10.13. It's really quite an old version. Problems with macOS compatibility started around 10.11 IIRC and have been steadily growing worse over the years with each successive new version.

    We won't be able to ship any fixes for these crashes to version 3.

    If you would like to upgrade to a modern version, we can help with that.

    Edit: Closing this discussion, continues in Finally upgraded to version 7 but it can't find my license

This discussion has been closed.