I am having trouble emptying the Trash folder, keeps coming back with ERROR emtying trash ?

psp

Cannot empty trash folder, keeps giving ERROR response, tried several times

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1Password Version: 7
Extension Version: 2.581
OS Version: windows
Sync Type: Not Provided
Referrer: forum-search:I am having trouble emptying the Trash folder, keeps coming back with ERROR emtying trash ?

MikeT

Hi @psp,

Thanks for reporting this.

This may be the result of a sync conflict. Please use this guide to generate the 1Password diagnostic report and email it to us at support+windows@1Password.com. Also, in the email, include the link to this thread along with your forum username, so that we can connect the email to this thread.

Let us know here when you've sent it, so we can confirm we got the email.

psp

Have emailed diagnostic and requested info

MikeT

Hi @psp,

Thanks, we got the email and will reply as soon as we can.

ref: QZX-39144-164