i down loaded 1password6 again and installed it again, now my license is gone. can you help me?

jerommeke

i down loaded 1password6 again and installed it again, now my license is gone. can you help me?

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Referrer: forum-search:i down loaded 1password6 again and installed it again, now my license is gone. can you help me?

Ben

Hi @jerommeke

Just to confirm: you downloaded 1Password 6, not 1Password 7, correct? 1Password 7 requires either a 1Password membership or a new 1Password 7 license, which would be a separate purchase. If you are indeed installing v6, and that is what you have a license for, please check your email for the license. When you purchased you would’ve been emailed a license file. If you cannot find that please reach out to our sales team at sales@1password.com and allow them a few days to locate the details for you. Thank you!

Ben