Command + \ Does not Open 1Password when not unlocked in Safari

Community Member

When using Safari on MacOS 10.14.2 running 1Password 7 Version 7.2.3.BETA-7 (70203007), as well as previous beta and stable releases, on a Mac mini, the following occurs:

  1. Restart computer, or place computer in sleep mode to lock 1Password 7
  2. Launch Safari and get to a page you want a password filled on
  3. Type your keyboard shortcut to open your vault (Command + )
  4. Note that there is no password generated, and there is no 1Password screen opened.

The only way to fix this is to manually launch 1Password 7, enter the password, and reload the Safari page.

1Password Version: 7.2.3.BETA-7 (70203007)
Extension Version: 7.2.3.BETA-7
OS Version: 10.14.2
Sync Type: iCloud

NOTES: I believe this to be a duplicate of similar issues such as:

I am submitting a support request with the diagnostic log at this time as well.


  • AGKyle
    1Password Alumni

    Hi @SpaceGray

    Are you still experiencing this with the latest beta (BETA-9) or on 7.2.4 (released just this morning)?

This discussion has been closed.