Can't get to my passwords
Family account on:
- Chrome - not working anymore. See other posts here about sertificate problems. I have that too. Can't sign in
- MS Edge - same problem
- MS IE - same problem
- Was on "1Password for Windows - Beta" - uninstalled to see if I could get on stable channel. Installed again, and now I can't sign into my 1password account inside the Windows app (and yes, 100% correct - copy&paste, and triple checked). Even tried the url part with/without "https://". When I uninstalled I also deleted the folder "..\AppData\Local\1password" afterwards before I re-installed.
So basically I have a problem now (still access on phone, but this is frustrating with not having access on my work computer).
help :)
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Win 10 Enterprise 1709
Sync Type: family
Comments
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btw, fresh install of the windows app is: "1PasswordSetup-7.2.617.exe"
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Chrome - Version 71.0.3578.98 (Official Build) (64-bit)
MS Edge - 41.16299.726.0 (EdgeHTML 16.16299)
MS IE - 11.726.16299.00 -
re-tried to sign in on the windows app again now after a new install, and it worked. Going to try browser extension now too
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Working again now (windows app [stable] & chrome extension)
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Hi there,
I'm glad to hear you got it working now. The 7.2.617 update is required to work with the Google certificate with expired signing key but it didn't do anything with your sign-in issues. That sounds like network-related issues to me.
If you see it happen again, please let us know.
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