Two 1Password icons in Firefox toolbar

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reiddg
reiddg
Community Member
edited May 2014 in 1Password 4 for Windows

Firefox 29.0.1 shows two 1Password icons in the toolbar. One is "1P"; the other a key. They have the same functionality, but only the "1P" causes a hint popup.

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  • DBrown
    DBrown
    1Password Alumni
    edited May 2014
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    For whatever reason, FF 29 defaults to showing every extension in the toolbar. Here's how to fix it:

    1. In Firefox, click on the Open menu button at the far right end of the toolbar.

    2. Click on Customize in the lower-left corner of the panel that appears.

    3. In the Firefox toolbar, note that the "1P" has changed to "Show 1Password".

    4. Right-click on Show 1Password, and choose Remove from Toolbar.

    5. Click on the green Exit Customize button.

    I hope that helps, @reiddg. Please let us know how it goes.

  • reiddg
    reiddg
    Community Member
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    That didn't actually work as suggested. Instead, I right clicked on the 'key' icon in the FF toolbar, and selected 'remove'. The 1P icon produced no context menu. Now I have the 1P icon which seems to work fine. The 'key' icon now shows up in the 'add-ons' page as something that can be added.

  • DBrown
    DBrown
    1Password Alumni
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    You should actually have the key and not have the "1P" icon.

    I ask that you uninstall the 1Password extension from Firefox, reinstall it from the Browsers tab of 1Password preferences, and (if both icons appear in the Firefox toolbar) try the steps above again.

    Please let us know how it goes.

  • mcmullen
    mcmullen
    Community Member
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    Thanks, DBrown. Your instructions worked great.

  • DBrown
    DBrown
    1Password Alumni
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    That’s great news, @mcmullen—thanks for letting us know!

This discussion has been closed.