Second pc setup

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Purchased 1Password today. It worked fine on my Windows 10 desktop but l keep getting an error when I try to use the same KEY on my Windows 7 laptop

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  • Hi @MikeW4150,

    Can you tell us what the error says?

    Are you using the same 1Password version on Windows 7? It should be 1Password 4 for Windows on both computers.

    In addition, do you have an anti-malware solution that could interfere with the network connections? If yes, try to disable it temporarily on the laptop and then try registering the key again.

  • MikeW4150
    MikeW4150
    Community Member
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    I reloaded the software from the link in the email and applied the KEY, it worked this time. Thanks for the advice.

  • I'm glad you got it working and you're welcome.

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