trouble downloading apps

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don't see the "window" to drag QR to get app
need to be able to get browser extension


1Password Version: 6
Extension Version: Not Provided
OS Version: windows 10
Sync Type: Not Provided
Referrer: forum-search:trouble downloading apps

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @nancycumming: If you're using the new 1Password 6 Windows desktop app, you can drag the QR code image right to the app and it will add your account details. And you can download the browser extensions from our site:

    1Password browser extensions

    I hope this helps. Be sure to let me know if you have any other questions! :)

  • nancycumming
    nancycumming
    Community Member
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    Problem more basic. Can't download the app.
    Checked task manager & it's not there. Don't under stand why it doesn't download.

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @nancycumming: Ah, I see. Are you receiving some sort of error when you try to download it? Which browser version are you using?

    You can download the apps from our website, but if you're using a 1Password.com Account it's easier to go to the "Get the Apps" page in your account. That way you'll have your QR code handy as well. Let me know how you get along!

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