1Password interrupts shut down/restart

BobHBobH
edited April 2018 in Mac Beta

Standard update to system software to 10.13.4. Required restart which was prevented by 1Password 7.
Stopped 1Password and retried - OK.
Troubleshooting email sent.
Bob


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • That's interesting. I upgraded from 10.13.3 to 10.13.4 a short time ago, 1Password 7 was running but did not prevent the required restart.

    Stephen


  • It’s doing it on both of my macs

  • rudyrudy

    Team Member
    edited March 2018

    @bobh, @Stephen_C, @geoff_burnett,

    This is a known issue that we're working to address.

    Rudy

    ref: apple-219

  • Same here.

  • Thanks, @rudy

  • BenBen AWS Team

    Team Member

    :+1::)

    Ben

  • When I restart my Mac I am receiving a message that "1Password 7 interrupted restart". I first noticed it when it my Mac attempted to update to the latest MacOS software (10.13.4), and then again this morning when 1P7 was acting sluggish. I manually quit 1P before doing the restart and the dialog box popped up. I haven't seen anything on the forum about this so I thought I'd mention it. Other than interruping the Mac update, it's no big deal other than having to hit try again a few times before is finally quit.


    1Password Version: 1Password 7 Version 7.0.BETA-4 (70000004)
    Extension Version: .0.BETA-4
    OS Version: 10.13.4
    Sync Type: Families

  • BenBen AWS Team

    Team Member

    Hi @iamecho

    This appears to be related to a know compatibility issue between 1Password 7 and macOS 10.13.4. Thanks.

    Ben

  • TomWolskyTomWolsky
    edited April 2018

    This didn't happen in previous versions, but in 7b5 1P seems to interrupt shut down or restart.

    The application doesn't seem to quit gracefully.


    1Password Version: 7b5
    Extension Version: Not Provided
    OS Version: 10.13.4
    Sync Type: Not Provided

  • That has been reported by others—including in this short thread which includes a comment from AgileBits. There's also an earlier indication that AgileBits is working to address the issue.

    Stephen

  • Thank you.

  • BenBen AWS Team

    Team Member

    Merged a couple of threads here. Thank you.

    Ben

  • This morning I saw an error message that the MacOs update wasn’t automatically applied to my laptop due to 1Password. The app wasn’t running though the mini agent was present in my menu bar.

    I’m on a MacBook Pro Retina 1st gen, running latest version of high Sierra

  • This has been reported by a number of others in this thread and, in the same thread, the problem has been acknowledged by AgileBits.

    Stephen

  • BenBen AWS Team

    Team Member

    Merged. Thanks. :)

    Ben

This discussion has been closed.