Read first: Previous version support information

1Password 6 and Chrome

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  • acirovic
    acirovic
    Community Member
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    I'm having the same issue with the version 6 (6.8.9). Do you plan to fix that version too?

  • Jack.P_1P
    Jack.P_1P
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    Hi @acirovic:

    On March 15, Google released Chrome 99, which contained a new code signing certificate. Because of this change, 1Password 6 for Mac no longer works in Chrome 99 or later. The last update to 1Password 6 for Mac was almost 4 years ago, and as 1Password is a security product, we strongly recommend keeping it up to date.

    At this point, updating to 1Password 7 for Mac would be the best option if you want to continue using 1Password in Chrome. Please reach out to us directly at support+tradein@1password.com to discuss the options that are available now. After emailing in, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect the dots and locate your email conversation.

    Just as an additional note, I've split your post out into a new thread.

    Jack

  • acirovic
    acirovic
    Community Member
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    I received the reply, the support ID is [#FYF-84188-236].

  • ag_tommy
    ag_tommy
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    @acirovic

    Thanks for that. i was able to locate your submission. Please continue to work with colleagues via email. They will be able to help.

    ref: FYF-84188-236

This discussion has been closed.