1 Password keeps changing my security setting from NEVER ask for a Password to EVERY 30 DAYS
I use 1 Password on Apple computers with Mac Ventura.My preferences are set to open 1Password with a fingerprint or an Apple Watch and NEVER ask for a password.
But each time I turn my computer off, when I turn it back on, 1Password has changed my preference to ask for the Password to every 30 days and on random occasions to every 2 weeks.
This is SUPER ANNOYING!
Is this a bug in the current software?
Please help!!!!
1Password Version: 1Password for Mac 8.9.8 Extension Version: 2.4.1 OS Version: MacOs 13.0.1
Browser:_ Safari
I'm sorry the the "Require password" setting is changing on multiple devices. Our developers released a fix for this on the Mac with version 8.9.12, can you make sure that you're running the latest version on your Mac: How to keep 1Password up to date
If you're still seeing the issue then let me know on which devices you can still reproduce the issue and what versions of 1Password you're using on those devices.
Hello.
I'm using 1Password on my
- Apple M1 MacBook pro (also including the chrome plugin (3 profiles), firefox plugin)
- iPhone 12pro
- iphone SE 2016
- Xiaomi Redmi 11
i'm using two accounts (private and company). Because all devices have biometric authentication I switched the settings to never ask for password.
And if any of these devices/plugins changes from never to 30 days automatically all other devices/plugins sync this setting. But if I change it back to never I have to do it on all devices/plugins manually.
I'm sorry for the frustration that the issue has caused. Our developers are investigating and we plan to release a fix in a future update. Thank you for your patience.
Same issue here for months. I've opened cases and reported to support multiple times, but no answer yet as to when this will be fixed.
I don't think y'all need to keep asking for diagnostic reports. The bug is very easy to replicate in any build of 1Password 8.x and appears to affect all Macs.
1. Set Require password = Never
2. Restart the Mac
This will cause the Require password setting to reset to Every 30 days.
chrisrosa – If you could also email in a diagnostics report by following my instructions above, that will help our investigation. Thanks very much! :)
Mine is doing this as well, and it's extremely frustrating with 5 different computers. You mentioned there's a fix for this coming. Should I submit a ticket and diagnostic reports as well?
Sorry to hear you're experiencing this as well. We've got a fix out in the latest beta release if you're interested in trying it out now: Use 1Password beta releases
Otherwise, once it's been tested and approved, we should see this come to the production build as well so look out for that: 1Password for Mac Releases
Apologies for any trouble this has caused you, let me know if you give the beta a shot or if you have any questions. 🙂
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Password keeps changing my security setting from NEVER ask for a Password to EVERY 30 DAYS","id":"message:87011","revisionNum":1,"repliesCount":34,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:87011"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:87011"},"body":"
I use 1 Password on Apple computers with Mac Ventura.My preferences are set to open 1Password with a fingerprint or an Apple Watch and NEVER ask for a password. \nBut each time I turn my computer off, when I turn it back on, 1Password has changed my preference to ask for the Password to every 30 days and on random occasions to every 2 weeks. \nThis is SUPER ANNOYING! \nIs this a bug in the current software? \nPlease help!!!!
\n\n\n\n
1Password Version: 1Password for Mac 8.9.8 \nExtension Version: 2.4.1 \nOS Version: MacOs 13.0.1 \nBrowser:_ Safari
","body@stringLength":"639","rawBody":"
I use 1 Password on Apple computers with Mac Ventura.My preferences are set to open 1Password with a fingerprint or an Apple Watch and NEVER ask for a password. \nBut each time I turn my computer off, when I turn it back on, 1Password has changed my preference to ask for the Password to every 30 days and on random occasions to every 2 weeks. \nThis is SUPER ANNOYING! \nIs this a bug in the current software? \nPlease help!!!!
\n\n\n\n
1Password Version: 1Password for Mac 8.9.8 \nExtension Version: 2.4.1 \nOS Version: MacOs 13.0.1 \nBrowser:_ Safari
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item?","conversation":{"__ref":"Conversation:conversation:155689"},"id":"message:155689","revisionNum":1,"uid":155689,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":10606,"login":"snappy","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-4.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":7},"postTime":"2025-05-05T19:52:53.469-07:00","lastPublishTime":"2025-05-05T19:52:53.469-07:00","readOnly":false},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:3":{"__typename":"Rank","id":"rank:3","position":2,"name":"Moderator","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}"},"rankStyle":"FILLED"},"User:user:55":{"__typename":"User","id":"user:55","uid":55,"login":"1P_Dave","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-22T11:53:31.226-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS01NS05Zk5NUTA?image-coordinates=15%2C0%2C544%2C529"},"rank":{"__ref":"Rank:rank:3"},"entityType":"USER","eventPath":"community:cuxzj43862/user:55"},"ModerationData:moderation_data:87045":{"__typename":"ModerationData","id":"moderation_data:87045","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:87045":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:87045","revisionNum":1,"uid":87045,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:87011"},"conversation":{"__ref":"Conversation:conversation:87011"},"subject":"Re: 1 Password keeps changing my security setting from NEVER ask for a Password to EVERY 30 DAYS","moderationData":{"__ref":"ModerationData:moderation_data:87045"},"body":"
@sefre
\n\n
I'm sorry the the \"Require password\" setting is changing on multiple devices. Our developers released a fix for this on the Mac with version 8.9.12, can you make sure that you're running the latest version on your Mac: How to keep 1Password up to date
\n\n
If you're still seeing the issue then let me know on which devices you can still reproduce the issue and what versions of 1Password you're using on those devices.
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Hello. \nI'm using 1Password on my \n- Apple M1 MacBook pro (also including the chrome plugin (3 profiles), firefox plugin) \n- iPhone 12pro \n- iphone SE 2016 \n- Xiaomi Redmi 11
\n\n
i'm using two accounts (private and company). Because all devices have biometric authentication I switched the settings to never ask for password. \nAnd if any of these devices/plugins changes from never to 30 days automatically all other devices/plugins sync this setting. But if I change it back to never I have to do it on all devices/plugins manually.
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@dardenlinux
\n\n
I'm sorry for the frustration that the issue has caused. Our developers are investigating and we plan to release a fix in a future update. Thank you for your patience.
\n\n
-Dave
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Same issue here for months. I've opened cases and reported to support multiple times, but no answer yet as to when this will be fixed.
\n\n
I don't think y'all need to keep asking for diagnostic reports. The bug is very easy to replicate in any build of 1Password 8.x and appears to affect all Macs. \n1. Set Require password = Never \n2. Restart the Mac \nThis will cause the Require password setting to reset to Every 30 days.
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chrisrosa – If you could also email in a diagnostics report by following my instructions above, that will help our investigation. Thanks very much! :)
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Mine is doing this as well, and it's extremely frustrating with 5 different computers. You mentioned there's a fix for this coming. Should I submit a ticket and diagnostic reports as well?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"190","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-06T11:13:05.000-08:00","lastPublishTime":"2023-01-06T11:13:05.000-08:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:87011/message:87040","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"User:user:16796":{"__typename":"User","id":"user:16796","uid":16796,"login":"andrew_l_1P","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-06-14T11:17:32.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/U9TAPLXRD53N.jpg"},"rank":{"__ref":"Rank:rank:4"},"entityType":"USER","eventPath":"community:cuxzj43862/user:16796"},"ModerationData:moderation_data:87039":{"__typename":"ModerationData","id":"moderation_data:87039","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:87039":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16796"},"id":"message:87039","revisionNum":1,"uid":87039,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:87011"},"conversation":{"__ref":"Conversation:conversation:87011"},"subject":"Re: 1 Password keeps changing my security setting from NEVER ask for a Password to EVERY 30 DAYS","moderationData":{"__ref":"ModerationData:moderation_data:87039"},"body":"
Hi @Stellarspace,
\n\n
Sorry to hear you're experiencing this as well. We've got a fix out in the latest beta release if you're interested in trying it out now: Use 1Password beta releases
\n\n
Otherwise, once it's been tested and approved, we should see this come to the production build as well so look out for that: 1Password for Mac Releases
\n\n
Apologies for any trouble this has caused you, let me know if you give the beta a shot or if you have any questions. 🙂
\n\n
ref: dev/core/core#18707
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I have the same problem on my Mac, and it's annoying.
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Thanks for sending those in darrinlin and @\"David Cher\",
\n\n
We've replied to your emails so keep an eye out for those! 🙂
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I am experiencing the same issue . tried the same method it kept reverting back .
\n\n
Support number : [#WCK-71228-386]
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