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Forum Discussion
Former Member
3 years ago1P keeps coming to the foreground and interrupting work
Hi all
I have an issue which is driving me out of my mind.
1Password comes to the fore/front whatever I am doing on my Mac. Typing an email - 1Password comes to the front so I can't keep typing...
1P_Tommy
Moderator
3 years ago@verdurin
If you don't mind I'd like to ask you to try a set of instructions. If they don't help please email us a diagnostics report. Be sure to use the email address tied to the account in question.
--
- Turn off - 1Password > Preferences > Browser: Connect with 1Password in the browser
- Right-click on the browser toolbar icon and disable. Integrate with 1Password app. It's within the General tab.
- Quit the browser completely! A full quit, not a close or minimize to the dock.
- Quit 1Password. While looking at the main window (locked or unlocked)
- Press
Command
andQ
1Password should lock and close.
- Press
- Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock. 1Password should open locked. Unlock the app.
- Turn On - 1Password > Preferences > Browser: Connect with 1Password in the browser
- Open your browser.
- Right-click on the browser toolbar icon and enable. Integrate with 1Password app.
--
If needed and the above it not fruitful create a diagnostics report from your device:
- Open 1Password.
- Press command and comma. The 1Password preferences will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
- Your forum username:
verdurin
A link to this thread:
https://1password.community/discussion/comment/672627/#Comment_672627
Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!