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Forum Discussion
Former Member
3 years ago1P8 signs me out of Teams account every couple weeks (Family account stays signed in)
Running the latest version of 1P8 on an M1 Pro. Every couple of weeks, I'm having my 1P Teams account "missing" from 1Password. It's just no longer listed under available accounts. I have to go throu...
1P_Dave
Moderator
3 years agoHello @theboyk! 👋
I'm sorry to hear that you're seeing one of your accounts disappear from the app. Are the two accounts using the same account password or a different account password?
With 1Password 8, you need to enter the account password for a specific account in order to unlock that account. If you enter the account password for your family account then only the family account will unlock and you won't see the team account listed in the menubar menu. If both the family account and the team account use the same account password then both accounts will unlock at the same time.
You can unlock the team account by clicking on the account selector in the sidebar, clicking on your team account, and then entering your account password:
Alternatively, you can use the same account password for both accounts to have them unlock at the same time: How to use multiple accounts
If I misunderstood the issue then please let me know. 🙂