I'm on safari 15.4 and every now and then when I go to a password box 1pass seems to freeze safari.
I can't duplicate and its not happening every time. but when it does, it makes safari unusable for some time.
1Password Version: 8.6.0
Extension Version: 2.3.0
OS Version: 12.3RC
Community ManagerThank you for these reports, folks - and my apologies for the delay in response as well.
I'd be happy to connect you with some 1Password team members who can investigate this in-depth. We certainly want to make sure we understand why this is happening, offer you an immediate fix if possible, and that we get on-track to fix the issue if it needs a more systemic solution.
If you can send us a brief email at support+x@1Password.com, your message will make it to our browser extensions specialists. Please be sure to include a link to this discussion, so that 1) we know it's you and 2) we can start things off with the great information you've already provided.
I hope this gets things off to a productive start!
I'm seeing something similar to this: 1Password autofill crashes some pages, but does so sporadically.
I'm running on Safari 15.4 and the latest 1Password 8 Beta on Monterey M1 machine.
Some pages "blink" consistently (like old.reddit.com, often google sign-in): the page seems like it crashed and reloaded, briefly turning white then redirecting back to the page I was originally on.
I'm on safari 15.4 and every now and then when I go to a password box 1pass seems to freeze safari.
\nI can't duplicate and its not happening every time. but when it does, it makes safari unusable for some time.
1Password Version: 8.6.0
\nExtension Version: 2.3.0
\nOS Version: 12.3RC
I'm on safari 15.4 and every now and then when I go to a password box 1pass seems to freeze safari.
\nI can't duplicate and its not happening every time. but when it does, it makes safari unusable for some time.
1Password Version: 8.6.0
\nExtension Version: 2.3.0
\nOS Version: 12.3RC
Thank you for these reports, folks - and my apologies for the delay in response as well.
\n\nI'd be happy to connect you with some 1Password team members who can investigate this in-depth. We certainly want to make sure we understand why this is happening, offer you an immediate fix if possible, and that we get on-track to fix the issue if it needs a more systemic solution.
\n\nIf you can send us a brief email at support+x@1Password.com, your message will make it to our browser extensions specialists. Please be sure to include a link to this discussion, so that 1) we know it's you and 2) we can start things off with the great information you've already provided.
\n\nI hope this gets things off to a productive start!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-03-24T18:02:22.000-07:00","lastPublishTime":"2022-03-24T18:02:22.000-07:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:146199/message:146201","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:146200":{"__typename":"ModerationData","id":"moderation_data:146200","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:146200":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:146200","revisionNum":1,"uid":146200,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:146199"},"conversation":{"__ref":"Conversation:conversation:146199"},"subject":"Re: 1pass ver 8 causing some safari hangs","moderationData":{"__ref":"ModerationData:moderation_data:146200"},"body":"I'm seeing something similar to this: 1Password autofill crashes some pages, but does so sporadically.
\n\nI'm running on Safari 15.4 and the latest 1Password 8 Beta on Monterey M1 machine.
\n\nSome pages \"blink\" consistently (like old.reddit.com, often google sign-in): the page seems like it crashed and reloaded, briefly turning white then redirecting back to the page I was originally on.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-03-18T05:29:16.000-07:00","lastPublishTime":"2022-03-18T05:29:16.000-07:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:146199/message:146200","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1745498058000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","external-1":"Using 1Password at Home","Common-community-blog-link":"Community blog","testing4personal-products-1":"Our Apps","developers":"Developers","developer-forums":"Developer Forums","testing4business":"Individuals & Families","testing4personal-products-2":"Support Forums","testing123":"1Password (TEST)","device-trust-link":"Device Trust","passage-link":"Passage","beta-1":"Beta Program","advocacy":"Champions","business-and-teams":"Using 1Password","external-9":"1Password for Open Source","external-8":"Downloads","news-link":"Industry News","external-7":"Status Page","external-6":"Release Notes","announcements-news":"Announcements & News","external-5":"1Password blog","memberships-and-families":"Developer","external-4":"Random But Memorable","events":"Events","external-3":"Documentation","external-2":"Developers","discuss-link":"Discussions","testing4personal-products":"Individual & Families","lounge-link":"Lounge","testing4business-1":"Betas & Pre-releases","external":"Using 1Password at Work","testing4resources-1":"Blog","customer-stories":"Customer Spotlights","product-feedback-link":"Product Feedback","advocacy-1":"Become a Champion","ideas-test":"Product Ideas","events-link":"Events","developer-newsletter":"Developer Newsletter","external-link":"Help and documentation","support":"Support","1password-link":"Password Manager","product-feedback":"Product Feedback","contribute":"Contribute","employeeforum":"Employee","guides-link":"Guides and toolkits","products":"Our Apps","general":"General","Common-developer-blog-link":"Developer blog","test-structure":"Developer Hub","connect":"Discussions","beta":"Product","developers-link":"Engage","testing4products":"Forums","testing4resources":"Get Started","learn":"Learn","user-groups":"Groups","external-link-1":"Dev Tools","user-groups-1":"Programs","external-link-2":"Integrations","user-groups-2":"Ask Me Anything","Common-discuss-link":"Discussions","connect-1":"Resources","whats-new-link":"What's new","Common-developers-link":"Developers"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1745498058000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1745498058000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1745498058000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1745498058000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1745498058000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1745498058000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1745498058000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1745498058000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1745498058000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1745498058000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1745498058000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1745498058000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1745498058000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1745498058000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1745498058000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1745498058000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1745498058000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1745498058000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1745498058000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1745498058000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListMenu-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListMenu-1745498058000","value":{"postTimeAsc":"Oldest","postTimeDesc":"Newest","kudosSumWeightAsc":"Least Liked","kudosSumWeightDesc":"Most Liked","sortTitle":"Sort By","sortedBy.item":" { itemName, select, postTimeAsc {Oldest} postTimeDesc {Newest} kudosSumWeightAsc {Least Liked} kudosSumWeightDesc {Most Liked} other {}}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1745498058000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1745498058000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1745498058000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1745498058000","value":{"loadMore":"Show More"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"1password","messageSubject":"1pass-ver-8-causing-some-safari-hangs","messageId":"146199"},"buildId":"-gVUpXaWnPcjlrLJZ92B7","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"onepassword","openTelemetryServiceVersion":"25.3.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx"],"appGip":true,"scriptLoader":[]}
