1password 7.8 for IOS 12.4.1 troubleshooting

Hi - Same issue for me on 12.5.4.... will keep an eye on this thread... Thanks for pushing this forward :-)

Former Member:

Sorry for the trouble! Since you are using iOS 12, please see my previous comment: our developers submitted an internal fix, so this should be sorted out soon:+1:

Depuis la mise à jour de 1Password avec la version 7.8, effectuée hier 22 septembre 2021, sur mon iPhone 5S avec iOS 12.5.4, l’app ne fonctionne plus du tout ! Elle ”crashe” dès qu’on essaie de l’ouvrir. Donc, pour le moment, cette app que j’ai payée ne me sert à rien !

@dnkrupinski, @dbadev:

Thank you both for sharing your experience. I see that the developers have submitted an internal fix, so hopefully this should make it into an update soon :+1:

Thank you Dave! Have the same issue with iPad Air (first generation) running iOS 12.5.4 and the new 1Password 7.8 which automatically installed today. Tried restarting, and then removing and re-installing 1Password app and still get the same condition.

Same problem here: Using iPhone 6 plus with iOS 12.5.4. App is crashing on start-up.
No problems on Android so far.

I heard from @ag_kevin today that his team has narrowed down the problem to a missing symbol in iOS 12. They're preparing an emergency fix and with any luck will get through review quickly. 🤞🏼

++dave;
1Password Founder

1Password 7.8 also crashes on my iPhone6 with iOS 12.5.4.

Hi all,

Just following back up on this. The development team is working on a fix and hopes to submit an update to Apple for review soon.

Jack

@brank I do not think I have a local copy. How would go about doing that? I don't know about the off-line vault vs online vault. All i know is I downloaded the 1password app and use that to store my info. I do not have a paid subsription with them. How can i tell if there is a 'read only viewer app'? and how would I go about setting this up for future use? Sorry I am old and not very tech savvy. haha