1Password 8.10.7 Mac locks when window closed

EDIT: My bad. The default "Newest" sorting order, coupled with all replies having the "3 years ago" timestamp made it look like the earliest response ("enable the menu bar icon") was actually the latest. I will leave my comment still, as a record of my frustration with this issue, although at least half of it was unwarranted, apparently.

This thread is an embarrassment. 3 years later the issue still persists. 3 years of everyone still paying you.

And it is an issue, please stop trying to convince people that this is by design. Your settings page has clear options for auto-lock behavior, and window close killing everything is not among them. It happens despite them. With the design standard you guys have (that we pay for, over your competitors), there's no way you would willingly let pass such opaque behavior without even a mention of it in the relevant settings section.

I do not care for the stupid menu bar icon, I will not have unnecessary garbage there. And I will not pay for some third party tool to solve a problem that an expensive tool I pay for creates.

I kept patiently waiting for this behavior to be fixed but I'm sick of it now. Every single day I have to reopen 1P countless times and unlock it because one way or another, the main window was closed and the SSH agent is dead.

At the end of the day, it doesn't even matter if it is by design or not. Clearly many people don't want the menu bar icon, and still want to keep 1P alive even when the main window is closed. "There's a product across the street to fix the problems in the product we sold you" is not a solution!

@mikeytwice

I've forwarded your comments and request to our Product team. Thank you for the feedback.

-Dave

ref: PB-34185707

Hi all, just want to join the chorus about wanting to keep 1Password running with the menu bar icon off. Aside from wanting to keep the menubar free of clutter (and not really needing the icon because I use hotkeys), I think there's a minor security issue here. For various reasons, I don't want people to know I have 1Password running, and the app's functionality is pretty severely kneecapped when the app isn't running in the background. (For example, when it's not running in the background, Chrome often and unpredictably solicits touch ID and asks me to enter a password.)

@reidtait

Thank you for the feedback. I've added your comments to the internal work item that our developers have open to look into turning the menu bar icon off while still leaving 1Password running in the background.

-Dave

I'm so glad I came across this thread. I find it a bit disingenuous that this change in functionality is being characterized as a bug fix to 1Password 8. I've been leaving 1Password running without any active windows and without the menu bar icon since the 1Password 7 days. Like others, I assumed that this was another bug in 1Password 8 and have spent the last couple weeks or so frustrated every time my 1P keyboard shortcuts weren't working.

I'll take the recommended steps and run the menu bar icon hidden, but for folks who don't use Bartender and don't want an unnecessary menu bar tool (my parents, for example), this seems like a fundamental change in functionality that breaks what I thought was 1Password's standard behaviour: always running in the background ready to respond to keyboard shortcuts.

@burtmacklin21

Thank you, I've shared your feedback with the team. I don't believe that it's likely that the app will go back to the old behaviour but we do have a work item open to look into giving folks an option to keep 1Password open and unlocked even when the menubar icon is disabled.

-Dave

ref: dev/core/core#9557

I find this new behavior confusing as well. Until I realized what was going on, I kept logging in and closing the app window afterward like I normally do, which stuck me in a cycle of unlocking and immediately locking 1Password. An option to go back to the old behavior would be great, and in the future, better messaging around a high-impact change like this would be ideal 🙂 I definitely thought this was a bug and kept looking for an update that would patch it.

@c224

Thank you for the feedback, I've passed it along to the team. Hopefully we can improve the experience with keeping 1Password open even when the menubar is disabled in a future update.

And thank you for being part of 1Password for so many years! If you're running into other issues then please open a new thread for those so that we can take a look and investigate. 🙂

-Dave

I was having this issue on 2 Macs and showing the menu at icon resolved both machines. I have no need and don’t want to have the menu bar icon.

1Password prior to v8 was awesome software. I think I’ve been using 1Password since the iPhone 3G days (or close to it). It’s sad that I’m hating v8 more and more each day. It’s just filled with bugs and unreliable.

sam_doran

I've added your request that we add an option to keep 1Password running in the background, even when the menu bar icon is disabled, to the internal work item open for the issue. Thank you for the feedback. 🙂

-Dave