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Forum Discussion
XIII
3 years agoTrusted Contributor
1Password 8: account password required every 2 weeks?
Please reconsider your decision to requires us to type our 1Password account password every 2 weeks on iOS/iPadOS.
I'm fine with typing that password every 2 weeks on my Mac and/or my PC (both wit...
1P_Ben
1Password Team
3 years agoHi all,
Thank you for the continued input here. As some of you have noticed, we are changing this in the mobile apps to offer more flexibility. There is still lots of discussion around this, and so I won't be surprised if further changes are coming in this space, but no definite decisions have been communicated to me yet.
I'd likely to take the opportunity to highlight:
- It is critically important that you memorize your account password and be able to type it. If not, the chances you eventually lose access to your data stored in 1Password skyrocket. Our support team will not be able to assist if this happens. Unlike authentication-based services, because 1Password is end-to-end encrypted; there is no "forgot password" function. If you lose your keys (Secret Key and/or account password) — that's it. Game over. I stress this because most services aren't end-to-end encrypted and as such people are accustom to being able to forget their passwords, plug in their email address, and get a new password. It does not work that way with 1Password.
- The Emergency Kit can help. We recommend printing this document, and writing your account password on it. Then store the completed document in a safe place. The Emergency Kit will not help if you haven't written your account password on it and kept it up to date. The Secret Key alone is not enough to access your account. Both are required to access your account.
- Implement a recovery plan for your family (or team). Account recovery can be performed by a Family Organizer or business administrator. We would strongly encourage you to have multiple people with these roles if you are part of a family/business membership. If you are the only Family Organizer for your family, and you forget your account password, not only does that put you in a tight spot, it puts your whole family in a tight spot.
More to come. 😃
Ben