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Forum Discussion
1P_Tommy
Moderator
4 years ago1Password 8 and 7 installed.
This discussion was created from comments split from: New beta update is now available.
1P_Tommy
Moderator
4 years agoIt's best to keep one copy on your system. With you using 8 now, I would go with removing 7. Here' show to do that.
- Quit all open web browsers, especially Safari.
- Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click on the 1Password 7 helper and select quit 1Password completely.
- Drag 1Password 7 from the Applications folder to the Trash. Do not use an "app cleaner" or "uninstaller" tool to remove the app or additional files. If prompted, enter the password you use to sign in to your Mac. It is best to do this manually. DO NOT accept assistance from app-removal programs.
- Restart the Mac for good measure. Especially so with you describing other issues.
-- If you use Safari you will need to install ‎1Password for Safari from the Mac App Store](https://apps.apple.com/us/app/1password-for-safari/id1569813296?mt=12)
Once you get that uninstall sorted, please let us know more about the troubles you are having, and we can assist you with those too.