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Forum Discussion
Former Member
3 years ago1Password 8 keeps stealing focus on Mac
Ever since 1Password 8 came out of beta, every update causes the app to start randomly stealing focus. For example, if I'm working one window and then click into Chrome, 1Password will pop up on top. It's very disruptive and distracting. Quitting the app does not fix it, as I will still see 1Password stealing focus, there is just no window. It seems to usually be fixed by Force Quitting 1Password, but the next time it updates it starts happening again.
I also noticed that even though I changed 1Password to use the Production update channel several updates ago, it still says I'm on BETA (80800094).
1Password Version: 8.8.0
Extension Version: 2.3.4
OS Version: macOS 12.3.1 (Silicon)
- Former Member
Yes, my home directory is on an external drive. Is the issue you're referring to the inability to download updates, or 1Password stealing focus?
- 1P_Tommy
Moderator
@elisatems
Is your user folder on a Volume apart from the OS? If so, this is a known issue the team is working with. At this time the only known workaround is to download the full installer and run it manually. Please let me know and I'll get your report added to the affected user list if needed.
- Former Member
I believe I have this problem on 8.9.11 under Ventura 13.1. The app steals focus every few minutes; at these times a gear icon appears in the menu bar, then the 1Password icon disappears temporarily from the menu bar, and then the 1Password menu briefly appears before focus is returned. It appears to be an Automator workflow, though perhaps 1Password uses the gear icon for its own purposes unrelated to Automator.
But I cannot update 1Password. The Updates dialog tells me that version 8.10.0 is available. When I click the Update button, I see "Downloading update", and when complete it tells me that 1Password will update the next time I restart the app. However, when the app comes back up, I find it is still version 8.9.11.
- MamaLeoneNew Contributor
I just updated my MacOS to Ventura 13.2.1 (22D68) and this problem has suddenly appeared. Reinstalling/rebooting has had no effect. Super annoying!
- Alvin_L_1P
1Password Team
@rkboni :
The default keyboard shortcuts are:
- Former Member
On a related note 1P_Tommy, what are the default "Show 1Password" and "Show Quick Access" shortcuts? I unset those thinking the shortcuts might have been the culprits. Thanks!
- Former Member
For what it's worth I was on 8.9.15 and seeing this very frequently (on Mac OS 12.6.2). I just got the 8.10.0 update and at least in the first few minutes, it seems to not be happening. If it comes back, I'll update here and send a new diag report to the support email as requested upthread.
- 1P_Tommy
Moderator
@bkonicek87
The best I can think of is altering your settings in your community profile. You might want to leave the others enabled or you might miss something you want to be informed of.
Email is the first box and pop up is the 2nd in my screenshot.
- Former Member
1P_Tommy is there any way to unsubscribe to a thread I created? I haven't had this issue since I reinstalled with the non-beta version months ago.
- dragon1Frequent Contributor
For me it does still happen with 8.9.15 - not that often - but it does happen.