Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
3 years ago

1password 8 not working on Android

Hey ! I recently switched from 1password 7 to 1password 8 on my Xiaomi Redmi note 9S. Since the change, the passwords can't be auto filled neither in browsers (chrome, firefox) nor in any appli...
android
BrendanR1P's avatar
BrendanR1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @SomebodySomewhere & @saravanbichi,

As you've both mentioned your devices are running Android 9, I suspect the crash you've described is related to one we identified with the update to 80902003 specifically on Android 9 devices. Our development team has marked this as a high priority and is already testing a fix internally. We should have the fix available in upcoming beta and production releases.

If you require access to 1Password on your Android device in the meantime until the fix is available for 1Password 8 for Android, as long as you had installed 1Password 7 for Android on one of your devices via the Google Play Store at some point, you can install 1Password 7 for Android on the device again alongside 1Password 8 for Android by following the steps below:

  1. Open the Google Play Store
  2. Tap the profile icon in the top right (usually your initials)
  3. Tap Manage apps and devices
  4. Tap Manage
  5. Tap Installed, then tap Not Installed
  6. Tap 1Password 7 - Password Manager, then tap the green Install button.

I hope this helps! :)