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Former Member's avatar
Former Member
3 years ago

1Password 8 performance is poor to the point that it's not usable

I was excited to install 1Password 8, but the performance is abysmal. Pressing command-slash can take ten seconds to open the modal. Then the modal doesn't seem to recognize that I'm using Chrome and...
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Former Member's avatar
Former Member
3 years ago

Curious if there was a generic solution to this as I've been experiencing similar issues - the quick access modal comes up blank after login and hangs. I've tried different browsers (Chrome and Brave) and am on the latest stable version of macOS and 1Password on a machine from 2020.

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8 performance is poor to the point that it's not usable","id":"message:42937","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:42937"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:42937"},"body@stripHtml({\"truncateLength\":200})":" I was excited to install 1Password 8, but the performance is abysmal. Pressing command-slash can take ten seconds to open the modal. Then the modal doesn't seem to recognize that I'm using Chrome and...","body@stringLength":"620","rawBody":"

I was excited to install 1Password 8, but the performance is abysmal. Pressing command-slash can take ten seconds to open the modal. Then the modal doesn't seem to recognize that I'm using Chrome and on a sign in page. You have to fix this broken software version. I've been a long-time customer, and this is breaking my confidence in your product.

\n\n
\n\n

1Password Version: 8.7.3
\nExtension Version: Chrome 2.3.6
\nOS Version: 12.3.1 M1
\nBrowser:_ Chrome
\nReferrer: forum-search:performance 1password 8

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I was excited to install 1Password 8, but the performance is abysmal. Pressing command-slash can take ten seconds to open the modal. Then the modal doesn't seem to recognize that I'm using Chrome and on a sign in page. You have to fix this broken software version. I've been a long-time customer, and this is breaking my confidence in your product.

\n\n
\n\n

1Password Version: 8.7.3
\nExtension Version: Chrome 2.3.6
\nOS Version: 12.3.1 M1
\nBrowser:_ Chrome
\nReferrer: forum-search:https://1password.community/search?Search=performance%201password%208

"},"Conversation:conversation:42937":{"__typename":"Conversation","id":"conversation:42937","solved":false,"topic":{"__ref":"ForumTopicMessage:message:42937"},"lastPostingActivityTime":"2022-08-07T10:27:55.000-07:00","lastPostTime":"2022-08-07T10:27:55.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:42937":{"__typename":"ModerationData","id":"moderation_data:42937","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:42937_1":{"__typename":"Revision","id":"revision:42937_1","lastEditTime":"2022-07-05T17:00:09.000-07:00"},"ForumReplyMessage:message:42941":{"__typename":"ForumReplyMessage","id":"message:42941","conversation":{"__ref":"Conversation:conversation:42937"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":42941,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password 8 performance is poor to the point that it's not usable","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:42941"},"parent":{"__ref":"ForumTopicMessage:message:42937"},"body":"

Curious if there was a generic solution to this as I've been experiencing similar issues - the quick access modal comes up blank after login and hangs. I've tried different browsers (Chrome and Brave) and am on the latest stable version of macOS and 1Password on a machine from 2020.

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Curious if there was a generic solution to this as I've been experiencing similar issues - the quick access modal comes up blank after login and hangs. I've tried different browsers (Chrome and Brave) and am on the latest stable version of macOS and 1Password on a machine from 2020.

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