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Forum Discussion
1Password 8 removes 1Password 7 during install
I have just run the 1Password 8 installer on macOS and found myself without 1Password 7 afterwards.
That leaves me without a number of vaults that are not part of the two subscriptions I pay for, ...
It sounds like there's something wrong with the code signature of the old app.
Thank you for that timely help, Dave – I have decided to override the check instead of re-installing and am back in business :-)
You should have received a prompt when you installed 1Password 8 to migrate those older standalone vaults to your 1Password account. Do you not see the items from those vaults in one of your 1Password.com accounts?
To confirm, yes, that prompt has been displayed. I have denied it because I am unable to migrate my local vaults (well, to anything other than a self-hosted instance, which you do not offer currently), but I will spare both of us another round on this topic :-)
From my perspective, the expected outcome of running the 1Password 8 installer would have been:
* 1Password 7 remaining unchanged (local vaults + 1Password accounts)
* 1Password 8 installed (1Password accounts only)
1Password 8's installer will, by design, place 1Password 7 into a ZIP folder located in your Mac's Applications folder.
Might be worth informing the user – I thought I was installing a separate software, but really it tried to upgrade in place without ever telling me. I got suspicious because Hazel asked me whether I wanted to move all files linked to 1Password 7 to the trash as well, which it is supposed to do when I remove an application from my system.
Do not use an "app cleaner" or "uninstaller" tool to remove the app or additional files.
Maybe worth considering that this important hint would be best placed in the 1Password 8 installer alongside the information that 1Password 7 will (from a regular user's perspective, at least) be removed from the system, because that is where the risk of data loss would materialise first. The installer's warning about items not being migrated does not quite cover that risk, because the user could deduce that while their items might not be migrated, they would still be available in their old place.
Again, thank you for your prompt help. It is the quick assistance that makes me still use your products despite such severe hiccups.
