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Forum Discussion
Joelc
7 months agoContributor
1Password Apple Watch Unlock Not Reliable
I posted a related thread that previously raised this issues as part of the problem but that thread is now closed.
I have moved to using only Production builds as was recommended but I continue to...
1P_Dave
Moderator
7 months agoThank you for the reply! I hope that you're enjoying the long weekend! 🙂
The behaviour that you've described sounds similar to an issue that our developers discovered in macOS and filed a bug report with Apple for. If the Apple Watch is also not working with the macOS system prompt then it won't work with 1Password.
I would also encourage you to report the issue to Apple from your end as well so that they're aware that it's affecting you and to see if Apple can offer any workarounds or suggestions in your case: Official Apple Support
Our developers have a work item open to investigate ways to improve Apple Watch reconnection resilience and I've added your report there. For the time being, if you wait a few minutes after waking you Mac from sleep, without letting it go back to sleep, then other customers have reported that Apple Watch functionality can return without having to turn it off and back on again.
Let me know if you have any questions.
-Dave
ref: dev/core/core#27438