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Forum Discussion
Former Member
2 years ago1Password asks to unlock twice when Cmd+\ is pressed
For some reason, 1Password is asking me to unlock twice when I press Cmd+\ even though the first unlock was already successful. See this screen recording: https://www.icloud.com/iclouddrive/098E8cx5M...
EnerJi
2 years agoFrequent Contributor
As a quick troubleshooting test: do you only see the double authentication prompt when you use Command-Backslash to fill your Login? If you press Shift-Command-Spacebar when you see the password window for your encrypted volume then are you able to open and unlock Quick Access with just one authentication prompt?
Yes, just one authentication prompt when opening Quick Access.
If the answer is yes then are you able to fill from Quick Access (by pressing Shift-Enter) without seeing a second prompt?
I believe yes. I forgot to press shift and the item opened up instead when I hit enter, but when I tried a second time it filled right away without any other prompt. So this does appear to be restricted to using the Cmd+\shortcut.
Hope that helps.