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Forum Discussion
1Password BETA Constant Crash on Android
The current build on the Store is crashing when the app attempts to prompt for the fingerprint unlock. I need to kill the app and open it again to get it working, otherwise, it keeps crashing.
It ...
1P_Dave
Moderator
ModeratorHello loggor! 👋
I'm sorry that 1Password is crashing on your Samsung S23 Ultra. I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/145498/1password-beta-constant-crash-on-android
- Your forum username:
loggor - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
