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bpoliakoff's avatar
bpoliakoff
New Contributor
3 days ago

1Password crashing on Ubuntu 24.04.2 LTS

The 1Password browser extension is working fine for me in Chrome, but the desktop application is crashing consistently. Any idea what might be going on?

Here's a debug log:

benp@homeoffice:~$ 1password --log debug --trace-warnings 
WARN  2025-02-21T22:14:59.673 ThreadId(15) [1P:op-settings/src/store/json_store.rs:166] setting for sshAgent.storeKeyTitles was missing its authentication tag, it will be reset!
WARN  2025-02-21T22:14:59.673 ThreadId(15) [1P:op-settings/src/store/json_store.rs:166] setting for sshAgent.sshSessionDuration was missing its authentication tag, it will be reset!
INFO  2025-02-21T22:14:59.674 ThreadId(15) [client:typescript] Client starting.
INFO  2025-02-21T22:15:00.123 ThreadId(15) [1P:op-crash-reporting/src/crash_handler.rs:276] Started crash handler thread
INFO  2025-02-21T22:15:00.123 ThreadId(15) [1P:app/op-app/src/app.rs:511] Log level=debug
INFO  2025-02-21T22:15:00.124 ThreadId(15) [1P:op-localization/src/lib.rs:232] system locale detected as 'en-US'
INFO  2025-02-21T22:15:00.124 ThreadId(15) [1P:op-localization/src/lib.rs:258] selected translations for EN_US based on detected locale en-US
INFO  2025-02-21T22:15:00.124 ThreadId(15) [status:app/op-app/src/app.rs:601] App::new(1Password for Linux/81036035 (EN_US), /home/$USER/.config/1Password)
INFO  2025-02-21T22:15:00.132 ThreadId(15) [1P:data/op-db/src/common/mod.rs:120] Core DB Table Integrity Check Succeeded
INFO  2025-02-21T22:15:00.136 ThreadId(15) [1P:data/op-db/src/common/mod.rs:134] Core DB Integrity Check Succeeded
INFO  2025-02-21T22:15:00.136 ThreadId(15) [1P:data/op-db/src/core_db/db.rs:165] Starting Core DB at version: 31
DEBUG 2025-02-21T22:15:00.136 ThreadId(15) [1P:data/op-db/src/core_db/db.rs:198] Database exists at '/home/$USER/.config/1Password/1password.sqlite'
INFO  2025-02-21T22:15:00.137 ThreadId(15) [1P:data/op-db/src/common/mod.rs:120] Resources DB Table Integrity Check Succeeded
INFO  2025-02-21T22:15:00.137 ThreadId(15) [1P:data/op-db/src/common/mod.rs:134] Resources DB Integrity Check Succeeded
INFO  2025-02-21T22:15:00.137 ThreadId(15) [1P:data/op-db/src/resources_db/db.rs:134] Starting Resources DB at version: 1
DEBUG 2025-02-21T22:15:00.137 ThreadId(15) [1P:data/op-db/src/resources_db/db.rs:150] Resources Database exists at '/home/$USER/.config/1Password/1password_resources.sqlite'
DEBUG 2025-02-21T22:15:00.138 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#1(get_all_accounts))
DEBUG 2025-02-21T22:15:00.138 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#2(load_or_init_device_uuid))
DEBUG 2025-02-21T22:15:00.138 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#3(get_account_by_uuid))
DEBUG 2025-02-21T22:15:00.138 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#4(remove_flag_for_account))
DEBUG 2025-02-21T22:15:00.139 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#5(get_account_by_uuid))
DEBUG 2025-02-21T22:15:00.139 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#6(remove_flag_for_account))
DEBUG 2025-02-21T22:15:00.139 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#7(get_account_by_uuid))
DEBUG 2025-02-21T22:15:00.139 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#8(remove_flag_for_account))
DEBUG 2025-02-21T22:15:00.139 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#9(get_account_by_uuid))
DEBUG 2025-02-21T22:15:00.139 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#10(get_feature_flags))
DEBUG 2025-02-21T22:15:00.140 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#11(get_account_by_uuid))
DEBUG 2025-02-21T22:15:00.140 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#12(get_feature_flags))
DEBUG 2025-02-21T22:15:00.140 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#13(get_account_by_uuid))
DEBUG 2025-02-21T22:15:00.140 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#14(get_feature_flags))
DEBUG 2025-02-21T22:15:00.141 ThreadId(15) [1P:foundation/op-linux-window/src/linux.rs:40] failed to connect to swaywm
INFO  2025-02-21T22:15:00.141 ThreadId(15) [1P:ssh/op-ssh-config/src/lib.rs:324] agent not configured
DEBUG 2025-02-21T22:15:00.141 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#15(get_config))
DEBUG 2025-02-21T22:15:00.141 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#16(get_item_list_sort_behavior))
DEBUG 2025-02-21T22:15:00.141 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#17(set_config))
INFO  2025-02-21T22:15:00.142 ThreadId(15) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/google-chrome/NativeMessagingHosts/com.1password.1password.json
INFO  2025-02-21T22:15:00.142 ThreadId(15) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/google-chrome-beta/NativeMessagingHosts/com.1password.1password.json
INFO  2025-02-21T22:15:00.142 ThreadId(15) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/google-chrome-unstable/NativeMessagingHosts/com.1password.1password.json
INFO  2025-02-21T22:15:00.142 ThreadId(15) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/chromium/NativeMessagingHosts/com.1password.1password.json
INFO  2025-02-21T22:15:00.142 ThreadId(15) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/microsoft-edge-dev/NativeMessagingHosts/com.1password.1password.json
INFO  2025-02-21T22:15:00.142 ThreadId(15) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/BraveSoftware/Brave-Browser/NativeMessagingHosts/com.1password.1password.json
INFO  2025-02-21T22:15:00.142 ThreadId(15) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/vivaldi/NativeMessagingHosts/com.1password.1password.json
INFO  2025-02-21T22:15:00.142 ThreadId(15) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.config/vivaldi-snapshot/NativeMessagingHosts/com.1password.1password.json
INFO  2025-02-21T22:15:00.142 ThreadId(15) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:68] Created NMH manifest at /home/$USER/.mozilla/native-messaging-hosts/com.1password.1password.json
INFO  2025-02-21T22:15:00.142 ThreadId(15) [1P:native-messaging/op-nm-installer/src/nix_utils.rs:83] Successfully installed all native messaging manifests.
DEBUG 2025-02-21T22:15:00.142 tokio-runtime-worker(ThreadId(3)) [1P:op-global-shortcuts/src/node.rs:37] Registering CommandOrControl+\
DEBUG 2025-02-21T22:15:00.142 tokio-runtime-worker(ThreadId(10)) [1P:op-global-shortcuts/src/node.rs:37] Registering CommandOrControl+Shift+Space
DEBUG 2025-02-21T22:15:00.142 ThreadId(19) [1P:data/op-db/src/resources_db/transaction.rs:32] COMMIT(tx#1(clean_enc_resources))
DEBUG 2025-02-21T22:15:00.143 ThreadId(19) [1P:data/op-db/src/core_db/transaction.rs:61] COMMIT(tx#18(get_objects_by))
INFO  2025-02-21T22:15:00.147 tokio-runtime-worker(ThreadId(11)) [1P:native-messaging/op-native-core-integration/src/lib.rs:332] Starting IPC listener on 1Password-BrowserSupport
ERROR 2025-02-21T22:15:00.147 ThreadId(15) [1P:ffi/op-core-node/src/lib.rs:405] Io(Os { code: 2, kind: NotFound, message: "No such file or directory" })
DEBUG 2025-02-21T22:15:00.147 ThreadId(19) [1P:data/op-db/src/resources_db/transaction.rs:32] COMMIT(tx#2(delete_orphaned_resources))
INFO  2025-02-21T22:15:00.147 tokio-runtime-worker(ThreadId(3)) [1P:native-messaging/op-native-core-integration/src/lib.rs:344] Active native core integration is awaiting messages
ERROR 2025-02-21T22:15:00.147 tokio-runtime-worker(ThreadId(3)) [1P:ffi/op-core-node/src/lib.rs:503] AppExpired(())
(node:276525) UnhandledPromiseRejectionWarning: Error: AppExpired(())
    at emitUnhandledRejectionWarning (node:internal/process/promises:201:15)
    at processPromiseRejections (node:internal/process/promises:297:13)
    at process.processTicksAndRejections (node:internal/process/task_queues:96:32)
(node:276525) Error: AppExpired(())
DEBUG 2025-02-21T22:15:06.690 tokio-runtime-worker(ThreadId(5)) [1P:foundation/op-sys-info/src/process_information/linux.rs:59] no process path could be found during verification
INFO  2025-02-21T22:15:06.690 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-native-core-integration/src/lib.rs:369] Extension connecting.
INFO  2025-02-21T22:15:06.690 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-native-core-integration/src/lib.rs:371] Extension connection accepted.
ERROR 2025-02-21T22:15:06.782 tokio-runtime-worker(ThreadId(5)) [1P:op-crash-reporting/src/lib.rs:190] thread 'tokio-runtime-worker(ThreadId(5))' panicked at native-messaging/op-native-core-integration/src/lib.rs:451
   0: op_crash_reporting::enable_panic_hook::{{closure}}::{{closure}}
   1: std::panicking::rust_panic_with_hook
   2: std::panicking::begin_panic_handler::{{closure}}
   3: std::sys_common::backtrace::__rust_end_short_backtrace
   4: rust_begin_unwind
   5: core::panicking::panic_fmt
   6: core::result::unwrap_failed
   7: op_native_core_integration::NativeCoreIntegration::listen::{{closure}}
   8: op_native_core_integration::NativeCoreIntegration::setup_listener::{{closure}}
   9: tokio::runtime::task::raw::poll
  10: tokio::runtime::scheduler::multi_thread::worker::Context::run_task
  11: tokio::runtime::scheduler::multi_thread::worker::run
  12: tokio::runtime::task::raw::poll
  13: std::sys_common::backtrace::__rust_begin_short_backtrace
  14: core::ops::function::FnOnce::call_once{{vtable.shim}}
  15: std::sys::pal::unix::thread::Thread::new::thread_start
  16: start_thread
             at ./nptl/pthread_create.c:447:8
  17: __GI___clone3
             at ./misc/../sysdeps/unix/sysv/linux/x86_64/clone3.S:78

Aborted
benp@homeoffice:~$ 
  • Hello bpoliakoff! 👋

    I'm sorry that 1Password is crashing on your Linux device. The logs that you posted indicate that you're running a pretty old version of 1Password (81036035). As a start, can you update to the latest version (8.10.60 at the time of writing): 


    Let me know if you still see the issue after updating. 

    -Dave