Forum Discussion
1Password erroring out scanning QR code
I use the QR code scanning feature fine on multiple sites, just not one site (http://www.airwallex.com). I have the diagnostic file if needed. Any to help?
1Password Version: 8.9.11
Extensio...
andrew_l_1P
1Password Team
1Password TeamHi @andrek,
Sorry to hear QR code scanning isn't working as expected for this specific site. If you haven't already, you should be able to use a code instead to set up a one-time password within 1Password instead.
Feel free to send that diagnostic report to support+forum@1password.com with a link to this thread and we can take a look to see if there's something going on on our end. It may also be helpful to include a screenshot of your screens while 1Password is looking for the QR code, but be mindful to obscure any personal information.
Let me know if you have any questions. 🙂
