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Former Member's avatar
Former Member
2 years ago

1Password for Mac beta is not communicating with 1Password in the browser

A number of weeks ago, 1P just stopped working for me in my normal workflow. I'm on beta so I figured some of these things would get resolved in subsequent updates. They did not. I can open the app a...
betas
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @eljt1! 👋

I'm sorry that you're running into issues with the beta version of 1Password for Mac and 1Password in the browser. As a first step, can you please try the following steps:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Applications folder.
  4. Open Safari
  5. Right-click the 1Password icon in the browser's toolbar and select "Settings".
  6. Under General, disable the "Integrate with 1Password app" setting.
  7. Under Accounts & Vaults, click ( â‹® ) button to the right of your account and then click "Sign out" to sign out of your account.
  8. Click "+ Sign in to a new account" to sign back in.
  9. Back on the 1Password extension's settings page, under General, re-enable "Integrate with 1Password app".

Then, try to reproduce the five issues that you reported in your first post. Please let me know if you still see any, or all, of those issues and I can help further.

-Dave