Hi,
1Password for Mac 8.10.70 (81070026) crashes when I try to scan a 2FA QR Code.
I’ve tried to remove the app and add it again to the list of app allowed to record screen, and also completely removed the app using AppCleaner and reinstalled it but the error is still here. I’ve sent many crash reports.
Thank you.
","kudosSumWeight":0,"postTime":"2025-04-02T09:32:57.032-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:153997_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":42},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"Hi,
1Password for Mac 8.10.70 (81070026) crashes when I try to scan a 2FA QR Code.
I’ve tried to remove the app and add it again to the list of app allowed to record screen, and also completely removed the app using AppCleaner and reinstalled it but the error is still here. I’ve sent many crash reports.
Thank you.
"},"Conversation:conversation:153997":{"__typename":"Conversation","id":"conversation:153997","solved":true,"topic":{"__ref":"ForumTopicMessage:message:153997"},"lastPostingActivityTime":"2025-04-03T06:49:15.008-07:00","lastPostTime":"2025-04-03T06:49:15.008-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:153997":{"__typename":"ModerationData","id":"moderation_data:153997","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:153997_1":{"__typename":"Revision","id":"revision:153997_1","lastEditTime":"2025-04-02T09:32:57.032-07:00"},"AcceptedSolutionMessage:message:154019":{"__typename":"AcceptedSolutionMessage","id":"message:154019","conversation":{"__ref":"Conversation:conversation:153997"},"author":{"__ref":"User:user:11349"},"revisionNum":1,"uid":154019,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:153997"},"subject":"Re: 1Password for Mac crashes when scanning QR Code","moderationData":{"__ref":"ModerationData:moderation_data:154019"},"body":"1P_Daveit seems that restarting my computer fixed the issue... 🤷♂️
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"70","postTime":"2025-04-02T18:32:31.779-07:00","lastPublishTime":"2025-04-02T18:32:31.779-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":35},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:153997/message:154019","readOnly":false,"editFrozen":false,"body@stringLength":"259","rawBody":"I'm happy that restarting your Mac got things working again. If the issue does come back then let us know.
\n-Dave
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