1Password for Safari not communicating with the desktop app [FIXED]

Despite being up to date for both the desktop and Safari apps, and despite unlinking, closing, and relinking both, the 1Password for Safari App keeps asking for me to manually enter my password (doesn't even give the option for Touch ID) even though the desktop app allows for Touch ID. Any solutions?

1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: macOS 14.6.1
Browser: Safari

Hi, I have the same problem (same version numbers on all components on two different MacBook Pros:
1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: macOS 14.6.1
Browser: Safari )

My safari extension log looks like this:

However, toggling the extension off and on does not activate TouchID back.

I've tried everything that I found online and nothing works. I am very disappointed with 1Password. It used the be a great if not the best password app, but during the past few years it is getting worse and worse. Buggy, user experience is terrible. I end up wasting so much time. I would not be surprised if other users would feel the same way.

1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: macOS 14.6.1
Browser: Safari

1p_jac

FYI, the Safari Extension for iOS is still malfunctioning. More often than not I have to go to Safari settings on my devices and toggle the Extension off and back on to get it to work. I’m glad I found out about that. I’m looking forward to your confirmation when all of this has been fixed. Thank you.

and I add: Safari extension used to unlock with fingerprint, now requires password :-/

jazzman

I'm happy to hear that the information I provided earlier has been helpful and that you'll wait for an update to 1Password for Safari. All is going well regarding working on a fix on the development team's side and it shouldn't be too much longer but I'll be sure to pop back into this thread once it's available.

All main browsers should work just fine with the 1Password browser extension and I've never encountered any issues with using Firefox in my daily use, so you should be fine too in the event you'd like to switch browsers.

I just received an email from 1Password customer support asking me to confirm my subscription to status updates(regarding SLS not working in Safari). Is this legitimate?

This is legitimate behavior from the 1Password Status website in order to protect unsolicited email addresses being signed up for updates and to help prevent spam.

Will the 1Password team be fixing the Safari extension bug for weeks, just like most of the other bugs reported by users? What you're doing is a joke and shows a lack of respect for users who pay you a subscription. Maybe you should hire real developers instead of middle school students. I hope that Apple's password manager will be reasonably usable, so I won't have to stress anymore about whether the next 1Password update has broken something.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Safari extension... Need I say more!

I've tried every solution multiple times and it continues to require unlocking manually. Any chance of it being fixed?

1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: macOS 14.6.1
Browser: Safari

I have this same problem, latest MacOS 14.6.1 and latest Safari extension. Every time I ope the browser, the extension is locked, and I have to sign in manually. Only been happening for the last several days. I've integrated the extension with the app, restarted, etc. Irritating glitch

I did some more testing and confirmed that the browser extension is out of sync with the app. If I lock the app the extension remains unlocked which is a big security issue.