Both the extension and the app are updated and at current versions. Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with the 1Password desktop app" and "Connect with 1Password in the browser" settings in the extension / app, respectively. Have toggled on and off the "Allow in the background" setting in System Settings->General Still getting "Status: Problems connecting 🟠. Please make sure the 1Password app is unlocked." 100% of the time when using the extension, and no option for TouchID BEYOND frustrated at this point. I just want to use TouchID on my browser extension! 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: 14.6.1 Browser: Safari

This is not an update problem ... it is actually a problem with the code-signing certificate for the 1Password Safari extension, which expired sometime earlier today. The expiration of the certificate has caused the main 1Password application to deny attempts by the Safari extension to connect with it. Hopefully this will be fixed soon!!! Issuer: CN=Apple Worldwide Developer Relations Certification Authority, OU=G5, O=Apple Inc., C=US Validity Not Before: Aug 2 16:38:08 2022 GMT Not After : Aug 31 16:25:53 2024 GMT

I have the same problem. Must be a bug. And somehow the bugs in 1Password are getting more and more frequent.

Hi there, I am getting the following error in Safari. Because of it, I have to type my password into the browser every time, even when the app is open. When the extension and the desktop app are connected, they lock and unlock together. Biometrics will be used if available. [Status: Problems connecting . Please make sure the 1Password app is unlocked.] 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: 14.6.1 (23G93) Browser: Safari

I just recently had an update (at this point with your lovely track record of updates and issues lately I am going to be turning off auto updates once I get a working version again. that or I may start looking for different software.) and I have two issues happening: The 1Password for Safari is constantly asking me for my passsword After a reinstall of 1Password for Safari it will not connect to my local app that is open and unlocked. It is asking me to connect to 1Password website with my credentials instead of using the local app (for which I have the options in the app to "Connect with 1Password in the Browser" and in the extension (Integrate this extension with 1Password desktop app) 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: macOS 14.6.1 Browser: Safari

Hi DiovanLuidi & elkodsi , We have identified the connection issue happening between the 1Password for Safari web extension and the 1Password for Mac desktop app. Currently, 1Password for Safari has to be unlocked separately from the desktop app due to the issue. I'm sorry about the inconvenience and confusion it caused. Our developers are looking into the issue so hopefully, a fix will be patched soon. Meanwhile, the connection should be working in other supported browsers, such as Chrome, Edge or Firefox. -Kevin

1Password for Safari not communicating with the desktop app [FIXED]

1P_Tommy
Moderator
6 months ago
hrosenman

Since 1Password for Safari is installed from the App Store you would check for updates from that store.

How to keep 1Password up to date in your browser - Safari
1P_Tommy
Moderator
6 months ago
I'm glad to hear you could update elkodsi
1P_Tommy
Moderator
6 months ago
I'm glad to hear things are looking up. I would not have expected you to need to use a clearer.
Dudastar
New Contributor
6 months ago
To make it work, I had to use the CleanMyMac app to uninstall the extension fully and then install it again.
netwonk
New Contributor
6 months ago
I just did an update from the App Store for the extension and it's back to working. That update appeared sometime in the past 14h.

1Password browser extension version 8.10.44.34
81044034, on STABLE channel
elkodsi
New Contributor
6 months ago
Thank you @Kevin.li, this worked! Was able to follow the instructions to update.
Dudastar
New Contributor
6 months ago
I had the same issue. To make it work, I had to use the CleanMyMac app to uninstall the extension fully.
Coldorak
New Contributor
6 months ago
I've just updated on one of my MacBook Pros and it works, thanks a lot to the 1P Team!
Dudastar
New Contributor
6 months ago
I agree with joisagile. I have the same issue. I am on all the identical versions and find it won't work correctly with Safari. It will work with my Brave browser. This issue occurred after the recent update to Safari.
joisagile
Occasional Contributor
6 months ago
1Password can be opened using fingerprint reader on Mac keyboard. However, this does not unlock 1Password Extension. Can only open extension by typing password.

Tried rebooting Mac, but this action did not help.

1Password Version: 8.10.44
Extension Version: 2.27.1
OS Version: Mac OS 14.6.1 (23G93)
Browser: Safari