Forum Discussion

Occasional Contributor

2 years ago

1Password for Safari on iPad not working

Hi, when I click on the 1Password icon in the toolbar of Safari, it just gives me a spinning wheel and then says « oops, something went wrong while loading ». I have uninstalled 1Password and reinstalled, restarted my iPad, neither of which has worked.

Could you please assist?

Thx

1Password Version: 8.10.18
Extension Version: 8.10.18
OS Version: iPadOS 17.1
Browser: Safari

ios

1P_Dave
Moderator
2 years ago
Hello Bakj, @emyr, and @ozdw! 👋

Thank you for reporting the issue and I'm sorry for the inconvenience. Please try the following steps, which should help get things working again:

Clear your cache on iPhone – Apple Support

Clear your cache on iPad - Apple Support (CA)

-Dave

ref: dev/core/core#25725
Former Member
2 years ago
Running 17.2 beta and receive the same error.
Former Member
2 years ago
Same here, can’t get Safari to load 1Password extension. Running beta iPadOS 17.2 (21C5029g).

Forum Discussion

1Password for Safari on iPad not working

Recent Discussions

Vaults in migration, and duplicates

Weird behaviour of Firefox extension after the New year

Primary account holder accidently changed login password

Safari extension performance

Expiry date