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Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password Helper not working

On both my work computer and personal computer, since updating to 1Password 8, I've observed that the Chrome extension can no longer find the 1Password Helper, so the extension does not work at all. ...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @nonsenselogic75:

Yes, that's correct, 1Password 8 only supports the newer 1Password in the browser extension, available here: Get started with 1Password in your browser

After verifying that everything is working as intended with our newer extension, you can remove the classic extension by following these steps:

  1. Click the Chrome menu in the toolbar and choose More Tools > Extensions.
  2. Find 1Password extension (desktop app required) and click Remove.

Let me know how you get on with that!

Jack