Hi, I use keyboard commends on google, and shift+command+X is strikethrough - only suddenly it opens 1 password. How do I make that stop? I don't see it as a shortcut in my 1 PW preferences. It's a complete mystery to me, and really annoying. I'd also like to revert to the older version of 1 PW as this new one is pretty annoying all around. Am I able to do that? Thanks. 1Password Version: 8.9.4 Extension Version: Not Provided OS Version: 12.6 Browser:_ Safari and Vivaldi (both) Referrer: forum-search:strikethrough opens 1 PW

Hi @Marjie, Sorry to hear 1Password keyboard shortcuts are conflicting with other parts of your workflow. If you are using a non-US layout, I'd recommend changing or removing the keyboard shortcut associated to the action that's creating a conflict, regardless of what the current displayed shortcut is: Note that the Autofill shortcut will also trigger Quick Access if it doesn't detect anything to autofill. If the issue persists, I'd like to ask which keyboard layout you're using and if possible, a screenshot of what your current shortcuts are and the 1Password window that appears when you press shift + ⌘ + x: Take a screenshot on your Mac Careful not to include any personal information. I'm looking forward to your reply. 🙂

Hi - I've already done so, unfortunately. There is no conflict anywhere I can see. It's just bizarre.

Hey @Marjie, I'm afraid with Safari there is a limitation to the 1Password browser extension and it currently isn't possible to modify this specific shortcut. We have an internal issue open to track this, and I've added your case to the list of affected customers. Our development team are fully aware of the issue and are working on possible solutions to be able to adjust the shortcut in Safari. Sorry for the disruption! ref: dev/core/core#8796

On behalf of Steph, you're welcome.

1Password in the browser keyboard shortcut conflicts with Google Docs

Former Member
2 years ago
Any news. Cmd+Shift+X is the strike-through for google docs, among other things. I don't need to design any UX for remapping the shortcut, I just want to disable it.
steph_giles
1Password Team
3 years ago
You're welcome @meanspa, let us know if there is anything else we can help with at all.
Former Member
3 years ago
steph_giles Amazing, that did it - thanks!
steph_giles
1Password Team
3 years ago
Hey @1PassPerson,

I'm sorry for the trouble, I'm afraid I don't have any updates at this time but I have also added you to the affected users.

@meanspa,

You can change the shortcut in Chrome if you paste chrome://extensions/shortcuts into your address followed by the enter key.

I hope this helps!
Former Member
3 years ago
Hi steph_giles, I have the same question for Chrome, does it have the same limitation? I believe in previous versions I was able to change 1Password's shortcut in Chrome but I can't seem to find a way to do it now. Thanks!
Former Member
3 years ago
Has these been addressed yet? Super annoying.
steph_giles
1Password Team
3 years ago
Hey @VinceND,

This has not yet been resolved, I have added you to the affected users.

I'm sorry for the disruption!
Former Member
3 years ago
Hi, I am also having this issue. Has this been resolved?
steph_giles
1Password Team
3 years ago
Hey @ryannielsen,

I'm sorry for the trouble this is causing you, I have added your feedback to the internal issue.
Former Member
3 years ago
I'm in the same boat: I've just upgraded from 1Password 7 to 8, and frequently rely on Command-Shift-X as a business critical shortcut that's now taken over by 1Password in Safari. At the very least, I'd greatly appreciate a setting for disabling that shortcut.

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