1password installation stopped. A newer version is already installed

Hello @josiahknight, I'm sorry to learn you've encountered this problem. We'll help you get it fixed!

To start, I'd highly recommend signing into your account at 1Password.com, and doing a quick check-over of your data there. If everything looks OK, then download a copy of your Emergency Kit, which you'll need later on in this process.

Once that's done, we can proceed to part 2, below. 👍

Time for a Reset

Here is a procedure that will reset your local 1Password database. To be clear, it will not affect your data at 1Password.com, which is why it was important to verify that things look good there first.

What this will do is prompt your 1Password app to pull a good copy of your database down from our servers, which may be all that's needed to fix this issue. Here's what to do:

1. Verify that 1Password for Windows is closed: Right-click the 1Password icon in the system notification tray ( ^ ) at the bottom of your screen. Select Exit, if the process is running.
2. In the Windows search bar type: %LOCALAPPDATA%\1Password and press enter. This will open the 1Password folder.
3. Rename the "1password.sqlite" file to "1password-backup.sqlite".
4. Reboot your PC and try to restart 1Password for Windows.

When the app comes up, sign in with the information contained in your Emergency Kit.

Does that fix the issue for you? I'll look forward to learning how this goes!