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nimvio's avatar
nimvio
Contributor
3 years ago

1Password iOS Safari Extension: "Copying" A Password (Or Other Field) Doesn't Work

Using the latest version of 1Password for iOS, I try to copy password fields (and other fields that can be copied), and it says that it's been copied, but it doesn't. In other words, when I use the 1...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello nimvio! 👋

I'm sorry to hear that you're unable to copy data from the 1Password for Safari web extension. Our developers are investigating this issue which seems to stem from the copy function permissions getting confused after an update, our team is working with Apple to try to improve this situation. Can you try following these steps to see if we can get copying working again?

  1. Open the Settings app.
  2. Tap Safari.
  3. Tap Extensions.
  4. Tap 1Password.
  5. Tap Other Websites.
  6. Tap/select Ask.
  7. Switch back to Safari (the app).
  8. Tap the aA / puzzle piece icon.
  9. Tap 1Password.
  10. Tap Allow.

At that point you should be able to copy info from within the 1Password extension. Let me know if that doesn't work and I'll be happy to help further. 😊

ref: dev/core/core#9820