Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password is driving me insane - Duo Security not workign correctly

Every time I lock my Mac and come back to it, 1Password won't login it just freezes after I enter my password. I have to quit the application reopen it. Then it says I need to authenticate with Du...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello @matthew2! 👋

I'm sorry to hear that you're running into an issue with DUO authentication. Are you using either a 1Password Teams or 1Password Business account? If you are then can you try the following workaround:

  1. Set yourself to "Bypass" DUO authentication using DUO's guide here: Duo Administration - Manage Users | Duo Security
  2. Open and unlock 1Password while still in DUO's "Bypass" status.
  3. Set yourself to "Active" DUO authentication status.
  4. Lock 1Password.
  5. Unlock 1Password.

At this point you should be prompted to authenticate with DUO just once. Let me know if this helps. 😊